📋 Funnel Overview
These email templates complement the SMS sequence already created for the Sin City Diabetics walk-in customer funnel. Together, the SMS + email touches create a comprehensive re-engagement system.
📧 Email 1: Welcome Email (Day 0)
Triggered After First Walk-In VisitSent immediately after a walk-in customer's first visit. Confirms the transaction, sets expectations for future visits, and builds loyalty.
Option A — Warm & Personal
Hi {first_name},
Thanks for stopping by Sin City Diabetics today! We appreciate you choosing us — turning your unused diabetic supplies into cash is what we do best.
Quick Recap of Your Visit:
We accepted your supplies and you walked out with cash in hand. It's really that simple, and we'd love to see you again.
Here's what you should know:
- We accept test strips, CGMs (Dexcom, FreeStyle Libre), insulin, lancets & more
- Supplies must be unexpired and in sealed boxes
- You can visit us anytime — no appointment needed
- We pay top dollar, every time
Have more supplies piling up? Don't let them go to waste. Stop by whenever you're ready — we're here for you.
See What We Buy →Thanks again,
The Sin City Diabetics Team
📍 Las Vegas, NV
📞 (702) 710-1263
Option B — Value-Forward
Hey {first_name},
You made a smart move today. Instead of letting unused diabetic supplies sit in a drawer, you turned them into cash at Sin City Diabetics.
3 Tips to Get Even More Next Time:
1. Check expiration dates
The further out the expiration, the more we can pay. Supplies with 6+ months left get top dollar.
2. Keep boxes sealed
Unopened, sealed boxes are worth the most. Even if you opened the outer packaging, keep the inner boxes intact.
3. Bring everything
Test strips, CGMs, insulin, lancets — we buy it all. The more you bring, the more you earn.
We buy supplies every day, no appointment needed. Next time you have extras, you know where to go.
Visit Us Again →See you soon,
Sin City Diabetics
📞 (702) 710-1263
💡 Implementation Notes
- Trigger: Send within 1 hour of walk-in visit (or same day if batch processing)
- Merge fields: {first_name} — personalize with customer's first name
- Sender: Use a friendly "from" name like "Sin City Diabetics" or a team member name
- Recommendation: Option A for first-time visitors (warmer), Option B for returning customers (value-forward)
📧 Email 2: 6-Month Re-Engagement (Day 180)
Triggered 6 Months After Last Visit — No ReturnSent to walk-in customers who haven't returned in 6 months. The goal is to re-activate them with a compelling reason to come back.
Option A — "We Miss You" + Incentive
Hi {first_name},
It's been about 6 months since your last visit to Sin City Diabetics, and we wanted to check in.
Do you have unused diabetic supplies sitting at home?
If you've got test strips, Dexcom sensors, FreeStyle Libre, insulin, or lancets collecting dust — they could be collecting cash instead.
We've been paying top dollar all year, and we'd love to see you again. As a thank you for being a past customer, we're offering:
🎉 $15 EXTRA
on your next visit when you mention this email
No appointment needed. Just walk in with your sealed, unexpired supplies and walk out with cash — plus the $15 bonus.
See What We Accept →Hope to see you soon,
The Sin City Diabetics Team
📍 Las Vegas, NV
📞 (702) 710-1263
This offer is valid for 30 days. Just mention this email when you visit.
Option B — Urgency + Value Reminder
Hey {first_name},
Quick question: do you still have unused diabetic supplies at home?
If so, here's something most people don't realize — every day those supplies sit in a drawer, they lose value. Once they expire, they're worth nothing.
Right now, we're paying top prices for:
- ✅ Dexcom G6/G7 sensors & transmitters
- ✅ FreeStyle Libre 2 & 3 sensors
- ✅ Diabetic test strips (all major brands)
- ✅ Insulin (Humalog, Novolog, Lantus, etc.)
- ✅ Lancets, pen needles & more
The longer you wait, the less they're worth. It takes less than 15 minutes to stop by, and you'll leave with cash in hand.
Don't let your supplies expire in a cabinet.
Get Paid Today →— The Sin City Diabetics Team
📞 (702) 710-1263
Option C — Short & Direct
{first_name} —
It's been a while since you visited Sin City Diabetics. If you've got unused diabetic supplies building up again, we're still here and still paying top dollar.
🏪 Walk in anytime — no appointment
💵 Cash on the spot
📦 Test strips, CGMs, insulin & more
Bring your sealed, unexpired supplies and leave with cash. Simple as that.
Come See Us →— Sin City Diabetics
📞 (702) 710-1263
💡 Implementation Notes
- Trigger: 180 days (6 months) after last walk-in visit, IF customer has NOT returned
- Condition: Only send if the customer hasn't visited or engaged in the past 180 days
- Option A — Best for high-value repeat customers (includes $15 incentive, adjust amount as needed)
- Option B — Best for one-time visitors (urgency-driven, emphasizes expiration)
- Option C — Best for large lists / batch sends (short, scannable, low friction)
- Follow-up: If no response after 7 days, the existing 150-day promo SMS serves as a complementary touchpoint
- Merge fields: {first_name}
📊 Additional Subject Line Options
Welcome Email — A/B Test Subjects
A: Thanks for visiting Sin City Diabetics, {first_name}!
B: You just got paid — here's how to maximize it next time
C: Welcome to the Sin City Diabetics family 💚
D: Your receipt from Sin City Diabetics + a quick tip
6-Month Re-Engagement — A/B Test Subjects
A: {first_name}, we haven't seen you in a while
B: Your diabetic supplies lose value every day they sit unused
C: Still have extra diabetic supplies?
D: {first_name}, your supplies could be worth $$$
E: We owe you $15 — here's why
✅ Complete Walk-In Funnel Summary
Touchpoint Timeline:
Day 0: Welcome SMS ✅ + Welcome Email ✅
Day 30: Reminder SMS ✅
Day 60: Reminder SMS ✅
Day 90: Urgency Reminder SMS ✅
Day 150: $10 Extra Promo SMS ✅
Day 180: Re-Engagement Email ✅